Privacy Policy
Effective January 1, 2026
La Palma Sunrooms & Patios, lapalmasunroomsandpatios.com, hello@lapalmasunroomsandpatios.com
Who this policy covers
This policy explains how La Palma Sunrooms & Patios handles the information you share when you use our website, call us or ask for a quote. We're a sunroom contractor in La Palma, CA, and this policy covers every page of our site, starting with the home page.
We collect only what we need to answer you, plan your project and keep the site working. If you'd like to know more about who we are, read about our company.
Information we collect
We collect the information you choose to give us. When you fill out our contact form, call or message us, that usually means your name, phone number, email address, project address and a description of the work you have in mind. You might also send photos or measurements of your patio, deck or yard.
Our contact form is hosted by an outside form service, so the details you type into it pass through that service before they reach us. That service handles your information under its own privacy terms.
Our site may also collect basic technical information automatically when you visit, such as your browser type, device, general location based on your IP address, the pages you view and how you arrived at the site. This information helps us see how the site is used. It doesn't tell us who you are.
Cookies and analytics
Cookies are small files a website saves in your browser. Our site may use them to keep pages working properly and to count visits, so we can tell which pages are useful and which need work.
We may use analytics tools from outside providers to gather that visit information in summary form. You can block or delete cookies in your browser settings at any time. Most of the site will still work if you do, though some features may not.
How we use your information
We use what you send us to reply to your request, schedule an on-site quote, prepare an estimate and carry out the work if you hire us. We may also contact you about your project, such as scheduling, questions about the job or follow-up after we finish.
We use site and analytics information only to understand how people use our website and to improve it.
We don't sell your personal information. We don't share it with anyone for their own marketing. We share it only with people and services that help us run the business, such as our form service, and when the law requires it.
How long we keep it
We keep your contact and project details as long as we need them to answer your request, complete your job and keep normal business records, such as records for warranty questions or taxes. When we no longer need the information, we delete it or remove anything that identifies you.
If you asked for a quote and didn't go ahead, you can ask us to delete your details at any time.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you.
If you live in California, state privacy law may give you further rights over your personal information. Whatever applies, we won't treat you differently for making a request. We may need to confirm who you are before we act on it, so we don't hand your details to someone else.
Children's privacy
Our website is meant for homeowners and other adults planning work on a property. We don't knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.
How we protect your information
We take reasonable steps to keep your information safe, such as limiting who on our team can see it and using trusted services to handle it. No website or email system is completely secure, so please don't send us anything more sensitive than your project needs.
Changes to this policy
We may update this policy when our site or the way we work changes. The current version is always the one on this page, and changes take effect once they're posted.
Questions or privacy concerns
If you have a question about this policy, want to make a request about your information or have a concern about how we've handled it, call us at (562) 386-0180 or reach us through our contact page. We'll look into it and get back to you.